Course Code
kaizen1
Duration
7 hours (usually 1 day including breaks)
Overview
KAIZEN is derived from Japanese and means "continuous improvement". It can be used in the workplace as well as in the work process.
Course Outline
Concept
- Value of Improvement
- Improvement and Management
- Improvement and Total Quality Control (TQC)
- Improvement and Recommendation System
- Improvement and Competition
- Process-Oriented Management and Results-Oriented Management
Comparison between East and West
- Improvement and Innovation
- Improvement and Measurement
Improvement from TQC
- Quality Control - Manager's Quality
- Quality Control Method: Comparison between Japan and the West
- Compliance with the PDCA Cycle
- Improvement of Grass-Root Class
Practice
- Manager-Led Improvement
- Improvement of Facility
- Team-Led Improvement
- Individual-Led Improvement
Management
- Cross-Functional Management
- Policy Deployment
- Quality Deployment
- Comprehensive Production Maintenance
Ways to Solve Problems
- Management Problems
- Improve Activities and Labor-Management Relations
- Labor and Management: Enemies or Allies
- Senior Management Commitment
Change Corporate Culture
- Customer: The Ultimate Referee of Quality
- Supplier Relations Change Corporate Culture: Challenges Facing the West
Case Study
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